How is the menu set up? Per person or per entrée? {
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The menu is about 90% priced per person. Of course exceptions would be cakes, coffee cakes (whole), tortes, etc. You can most likely tell by the price of the item.
How are brownie points accrued? {
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For every dollar spent on the food (not including tax and delivery), you receive one point. When you reach 2000 points, you can start redeeming for gift certificates for Melt Spa, Timberland, Winston Flowers, Milk Street Café, among others. Please see our Brownie Points page for further details.
What is your Kosher supervision? {
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Please call Milk Street for more information at 617-542-3663.
Are you Glatt Kosher? {
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The meat we use is Glatt Kosher.
What types of payment do you accept? {
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For the catering division, we accept credit cards, cash, check (from corporations), and gift certificates. Customers who have invoices over 90 days may only order with a credit card. For the café, we accept cash or credit cards.
What are your hours? {
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The restaurant on 50 Milk Street is opened from 7:00 am to 3:00 pm Monday through Thursday and until 2:30 pm on Friday. Catering hours are from 7:30 am to 6:00 pm
When are catering deliveries available? {
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Catering deliveries are made weekdays, except Stock Market holidays, between 7am and 5pm Mondays through Thursdays and 7am through 3pm on Fridays.
Is there a minimum food order? {
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Yes. There is a $50 minimum for food before 10am and after 2pm and $75 minimum for food between 10am and 2pm.
What is your cancellation policy? {
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Cancellations are accepted until 5pm the day before your order. Hot food and special "diamond" orders require 24 hour notice.
What if my organization is tax exempt? {
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Please fax Millk Street (617-451-5329) your ST-2 and ST-5 state forms and we will modify your current invoice(s) and account information so that in the future tax will not be charged.
When do I earn Double Brownie Points? {
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For orders that are delivered on Mondays and Fridays and paid within 60 days.
How can I get cheese for my deli platter? {
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You may order a deli platter and then order a separate cheese platter under 'sides'.
What do I do if I need to order Kosher meals? {
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First of all, you are welcome to call us and we will be happy to assist you and answer any questions you may have.
We have three kitchens-meat, vegetarian/dairy and pareve(neutral). The basic rule of ordering kosher from us is that you can only order from meat & neutral(parve), or dairy & neutral (parve). Items from the meat and dairy kitchens should not be served together at a kosher event.
On the website, you may use the "dietary sort" feature to choose items that would work for either meat or dairy. Before every item leaves a kitchen it is sealed and labeled-kosher dairy, kosher meat or kosher parve
How do I change my password? {
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You can change your password under "Account Overview". Once in Account Overview, select the edit button in your account profile. This will take you to a new screen where you will see a check box that gives you and option to change your password.